Market desc it departments managers mba and is studentsspecial features arms readers with the information needed to make sound management decisions examines the economic impact of information systems presents unique coverage of strategy organizational and management issues that can be applied at work provides a web site with new and expanded case studies. Decision support systems also help managers negotiate across organizational units by standardizing the mechanics of the process and by providing a common conceptual basis for decision making. This item information technology strategic decision making for managers 1st first edition by henry c lucas jr lucas hardcover 71418 only 1 left in stock order soon ships from and sold by mercado b. Take an active role in managing technology from new business models to new types of business information technology has become a key driver of business and an essential component of corporate strategy. Chapter 18 is about decision support systems and expert systems and is a good introduction to chapter 19 about knowledge management and the fourth basic component of information systems being people chapter 20 and 21 discuss the digital divide and ethical issues
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