In the network economy almost every organization depends on perfect it facilities every organization is forced to reflect on its it demand realizing the organization of supply and demand is the subject of this book the book consists of five parts in the first part it management tasks and the objects involved are discussed. What distinguishes a demand supply organization from other organization models most it shops already have some separation between demand and supply relationship management planning and vendor management are all demand oriented functions whereas infrastructure is largely supply. Supply side and left behind the crucial aspects of the demand side of the equation therefore the capability to ensure that it investments are made as effectively as possible has been hindered by the lack of attention and understanding of managing it. It focuses on managing supply because thats its mandate managing demand is unclear and in the absence of proper governance it defaults to a business problem on the customers side. The demand organization should free the business units from the complex task of managing a broad range of it suppliers both internal and external typically people with the right skills are already in the it supply
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