The role of security in providing customer service page 1 whether supervising a security department or working as an officer it is important to understand that the only reason a company is in business is because of the customers that the company serves. While keeping people and property safe and secure is serious business that doesnt mean a security officer cant also be friendly and helpful while your presence alone may help people feel more secure engaging with them and offering assistance hallmarks of good customer service puts people at ease and can . At g4s our area security officers are driven by service excellence and ensuring the customer journey is a positive one were looking for area security officers to join our team based in hatfield and surrounding areas about the role. Being a private security guard entails having a serious face throughout however private security guards can also be fun and friendly an effective balance between your customer service skills and effective delivery of your protection duties makes your companys profile soar. A security officer often becomes the face of an institutions brand while a security officers primary duty is to protect people property information and reputation todays security officers also provide a unique level of customer service to help create an environment that is safe engaging and inviting
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